Privacy Policy

Aroma Lounge is committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide to us through our website and other communication channels.

1. Information We Collect

Personal Information: When you make a reservation, sign up for our newsletter, or contact us through our website, we may collect personal information such as your name, email address, phone number, and any other details you voluntarily provide.

Usage Information: We may collect non-personal information about your interactions with our website, such as your IP address, browser type, device information, and browsing patterns.

2. How We Use Your Information

Reservation and Communication: We use the personal information you provide to process reservations, respond to inquiries, and communicate with you about your dining experience Marketing Communication: With your consent, we may use your contact information to send you promotional offers, newsletters, and updates about our restaurant and special events. Improving Our Services: We analyse usage data to improve our website functionality, tailor our services to better meet your needs, and enhance your overall experience with us.

3. Information Sharing and Disclosure

Third-Party Service Providers: We may share your personal information with trusted third-party service providers who assist us in operating our website, processing reservations, or delivering marketing communications. These service providers are contractually obligated to protect your information and use it solely for the purposes specified by us.
Legal Compliance: We may disclose your information if required by law or to protect the rights, property, or safety of Aroma Lounge, our customers, or others.

4. Data Security

We implement industry-standard security measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security of your data.

5. Your Rights and Choices

Access and Update: You have the right to access, update, or correct your personal information at any time. You can do so by contacting us using the information provided below.

Opt-Out: If you no longer wish to receive marketing communications from us, you can opt-out by following the unsubscribe instructions included in our emails or by contacting us directly.

6. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the updated policy on our website. We encourage you to review this policy periodically for any updates.

7. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us on 01942 945282 or mail us on [email protected]